Social Intranet – The Intersection Diagram

February 25, 2011

Often in SharePoint 2010 implementations we see Portals, Team sites and Social sites being treated as separate conceptual entities. Although they have their own merits and add specific value individually, it is in “the intersection” where we find the ideal balance of flexibility, context and business alignment for open collaboration. Furthermore, in the intersection, the user experience allow us to easily flow between the different spheres and levels of formality.

Related post: Collaboration Atmosphere  – chart

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Enterprise 2.0 – SLATES Model

December 9, 2010

I am enjoying reading Andy McAffe’s “Enterprise 2.0” book. Here is a bull-eye type chart illustrating the SLATE concept (Search, Links, Authorship, Tags, Extensions, Signals) that summarizes what he calls the “Emergent Social Software Platforms” (ESSPs).


What “2.0” is all about

August 15, 2010

I really like this simple chart by Jessica Hagy from Indexed.


Enterprise 2.0 Team Dynamics

August 12, 2010

Companies often try to deploy collaborative solutions that are disconnected from their business, and face serious adoption challenges as employees struggle to see their relevance and value. These solutions eventually fade away while the stakeholders wait for the cargo to arrive (see “cargo cult“) and users find other ways to communicate.

The transformational power of an Enterprise 2.0 initiative lies in fostering and/or amplifying a real collaborative culture using tools that over time will integrate with the organization’s core systems, data stores and business processes. This requires strong sponsorship, a cross-functional team and focus on culture and process change. The diagram below illustrates three key layers to deploy and sustain a collaborative platform.

Enablers provide the infrastructure and change management support that underpins the Enterprise 2.0 (or Intranet 2.0) initiative. They continuously adapt the infrastructure and remove obstacles to maintain the right conditions for success.

Stewards are the content catalysts that make sure the solution is always in motion. They break the initial inertia and work with enablers to keep momentum. They play a key role in sustaining and curating the platform. Stewards know how to navigate the waters to maximize the wind in their sail… and when there is no wind, they are the motor that keeps the sailboat moving.

Users represent the broadest layer and are ultimately what sustains everything else (no more sailing analogies?). Individuals play different roles at different times as their level of engagement and collaboration needs change over time.

I’d love to hear your feedback.


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